About PlanNet21, a Cisco Gold Partner with offices in Dublin, Cork, Galway and Belfast.
Contact Centre - Nice
Nice Systems is the leading provider of Insight from Interactions solutions and value-added services, powered by advanced analytics of unstructured multimedia content - from telephony, web, radio and video communications. PlanNet21 offers full turnkey solutions around voice recording, analytics, workforce optimization and performance management using the Nice Smart Centre suite of applications. We have a particular competency around IP integration between Cisco IPT and Nice VR / analytics.
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